Privacy Policy

Goshen Chamber of Commerce
Effective Date: November 7, 2026

The Goshen Chamber of Commerce (“Chamber,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit www.goshennychamber.com, register for an account, manage a business listing, purchase a membership, register for events, or use our other services.

1. Information We Collect

Depending on how you use our website, we may collect:

• Contact information: Name, email address, phone number, mailing address, and business contact details.
• Account information: Username, encrypted password, account preferences, and login activity.
• Business directory information: Business name, description, address, contact details, website, images, logo, and other information submitted for publication.
• Membership information: Membership applications, membership status, purchase history, and related communications.
• Event information: Event registrations, ticket purchases, attendee information, and sponsorship details.
• Technical information: IP address, browser type, device information, pages visited, referring websites, and website interaction data.
• Communications: Information submitted through contact forms, emails, listing claims, and other inquiries.

We collect information you provide directly, information generated through your use of the website, and certain information collected automatically through cookies and similar technologies.

2. Business Listings and Member Accounts

Our website includes a public business directory operated through GeoDirectory.

Business owners and authorized representatives may create accounts, claim existing business listings, update their business information, and submit news, special offers, employment opportunities, and other announcements.

Information submitted to public business listings or approved member updates may be displayed publicly and accessible through search engines.

Listing claims may be reviewed by Chamber administrators to verify the claimant’s relationship with the business. Registration or email verification alone does not guarantee approval or establish Chamber membership.

We may retain account and listing information to administer the directory, maintain accurate business records, and protect the integrity of the website.

3. How We Use Information

We use collected information to:

• Provide and maintain Chamber services.
• Manage memberships and business directory listings.
• Process purchases, registrations, and event tickets.
• Verify accounts and business listing claims.
• Review and publish submitted content.
• Send transactional emails, receipts, account notifications, and service announcements.
• Communicate Chamber news, upcoming events, and opportunities where permitted.
• Improve website usability, performance, and security.
• Prevent fraud, spam, and unauthorized access.
• Comply with applicable legal obligations.

4. Payments and Purchases

Memberships, event tickets, sponsorships, and other services may be purchased through our website.

Payments are processed through third-party payment providers, such as PayPal or other payment gateways enabled on the website.

The Chamber does not directly store complete credit card numbers or payment security codes on its website servers. Payment providers process and protect payment information according to their own privacy policies and security practices.

We may retain transaction records, purchase amounts, billing information, and payment confirmations for administrative, accounting, and legal purposes.

5. Cookies and Analytics

Our website uses cookies and similar technologies to support essential website functions, including account login, shopping carts, checkout, security, and user preferences.

We may also use analytics services, including Google Analytics, to understand website traffic, visitor behavior, and the effectiveness of our communications.

Analytics information may include page visits, approximate geographic location, device characteristics, referring websites, and interactions with website content.

You can manage cookies through your browser settings. Restricting essential cookies may affect certain website functions.

For information about Google’s data practices, visit the Google Privacy Policy.

6. Website Security and Spam Protection

We use security technologies designed to protect website accounts, forms, and submitted information.

These may include Cloudflare Turnstile and other security services that analyze technical information to distinguish legitimate visitors from automated activity.

Cloudflare’s processing of information is governed by its Privacy Policy.

Although we take reasonable measures to protect information, no website or electronic transmission can be guaranteed completely secure.

7. Email Communications

We may send emails related to account registration, password recovery, membership purchases, event registrations, submitted listings, and other transactions.

We may also send newsletters, Chamber announcements, and promotional communications where permitted.

You may unsubscribe from optional marketing emails using the unsubscribe link included in those messages or by contacting the Chamber.

Transactional and important account-related communications may continue when necessary to provide services.

8. Sharing Information

We may share information with service providers that help us operate the website, including:

• Website hosting and technical support providers.
• Payment processors.
• Email delivery and communication services.
• Analytics and website security providers.
• Event registration and ticketing services.

We may also disclose information when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or prevent fraud and misuse.

Business information intentionally submitted for publication in our directory may be publicly accessible.

We do not disclose private account information to unrelated businesses merely because they are Chamber members.

9. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with applicable laws, and protect website security.

Certain records may need to be retained after an account is closed, including transaction records or information required for legal and accounting purposes.

Public directory content may remain visible until it is removed, updated, or otherwise changed through the Chamber’s administrative processes.

10. Your Privacy Choices

You may request to:

• Review or correct personal information associated with your account.
• Update business directory information you are authorized to manage.
• Close your website account.
• Request deletion of eligible personal information.
• Unsubscribe from optional marketing communications.

Certain deletion requests may be limited by legal, financial, security, or operational retention requirements.

To make a privacy-related request, contact the Chamber using the details below.

11. Third-Party Websites

Our website may contain links to Chamber members, event sponsors, community organizations, and other third-party websites.

We are not responsible for the privacy practices or content of websites operated by third parties. We encourage visitors to review their privacy policies.

12. Children’s Privacy

Our website is intended primarily for businesses, professionals, and community members. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

13. Changes to This Privacy Policy

The Goshen Chamber of Commerce may update this Privacy Policy to reflect changes in website functionality, business operations, applicable laws, or third-party services.

Updated versions will be published on this page with a revised effective date.

14. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, contact:

Goshen Chamber of Commerce
223 Main Street
Goshen, NY 10924

Phone: (845) 294-7741
Email: info@goshennychamber.com
Website: www.goshennychamber.com